The trust and safety of our Sittercity community is extremely important to us. We appreciate you reaching out to us to report your experience and we are here to help. Please click here and send us...
You can let families know when you are typically available to provide care during the week by updating your general availability. NOTE: General availability differs from your confirmed availabilit...
Sittercity does not sell user's personal information to any third parties. To learn more about how we collect, use, and store user information, we encourage you to read our Privacy Policy.
Is there a way I can search for sitters whose availability matches my needs? Yes, you can search by availability! How do I find sitters with confirmed availability? Sitters with confirmed availabi...
Our policy for daycare centers on our site depends on whether a daycare is registering as a business recruiting sitters, or as a sitter seeking child care opportunities. Daycare centers recruiting ...
There are a couple ways to add references to your account: You can manually add this information on the References page via your Account settings. Or, add your references when editing your profile.
All kids can fall under the weather from time to time. At Sittercity, we encourage parents to be transparent with their sitter if their child has fallen ill. If you receive word that you'll be cari...
At this time, Sittercity only supports booking a sitter for your own children or pets.
If you entered the wrong date of birth and need to update your account, contact us here for assistance!
Sitters are not allowed to bring extra parties to sittings. This includes, but is not limited to, friends, significant others, children and pets. Exceptions for extenuating circumstances may be ma...