We cannot share the details of your removal from our platform. However, reasons usually fall within one of these categories: You're found to be under the age of 18 You fail an identity verificatio...
At this time, there is no way to add your own custom photo to your Adventure. If you would like to put in a request for this feature, please contact the Customer Success team here to let us know. W...
By setting your availability, you can let families know exactly when you're free to interview or provide care! Simply click on Availability from your dashboard on web, or Manage availability from ...
You can’t edit an application after it’s been submitted, so be sure to read it over and make sure it’s perfect before sending! Once a parent replies to your application, you can follow up with any ...
The trust and safety of our Sittercity community is extremely important to us. We appreciate you reaching out to us to report your experience and we are here to help. Please click here and send us...
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To register for the Sittercity Military OneSource benefit, click here. You will need your Military OneSource registration code in order to register. If you need help finding that code, please conta...
How do I find Sittercity Adventures? On a web browser, you can log in and scroll down to the Explore menu to view Adventures near you, and click ‘More Adventures’ to see all that are posted in you...
We cannot share the details of another member’s removal from our platform. However, reasons usually fall within one of these categories: A parent’s account activity appears similar to common scams...
Interviews are a great way for sitters & families to get to know each other and find out if the job is a mutual fit. With our Request to Interview feature, it's easy to view and manage your intervi...