Families looking for a caregiver for a learning pod or nanny share can select that option within the Responsibilities section during the job posting process. In a multiple family care situation, i...
As part of our trust and safety efforts, you may be required to submit a background check to complete the registration of your account, or for additional verification purposes. If your identity ver...
Currently, the availability you have listed on your Adventure will not be automatically updated on or linked to your Babysitter profile. To edit your general availability separately, you can follow...
If you're receiving a "Complete Your Profile" message but you have a completed profile, this could be due to one of two reasons: You have the wrong care profile: On Sittercity, you must create a ...
Your care profile may be hidden. Don't worry, it's a quick fix! Select Edit Profile from your dashboard to view the full list of your active and inactive profiles. If the profile you've created is...
We appreciate you working with us to report and remove inappropriate users and/or scammers from Sittercity. We highly recommend you stop communicating with a person you're reporting. We also recomm...
You can update your credit card information in your Account Settings on desktop and mobile web.
The Sittercity / Bright Horizons corporate benefit allows for free Premium access to our platform. It does not offer any type of reimbursement or cost coverage for services. Once you have hired a c...
Sitter profiles will show detailed, confirmed availability in the Availability section on their profile. This means that the sitter has updated their availability in the past 30 days, and is availa...
Do you need a babysitter or a mother's helper? How is an au pair different than a nanny? Use this handy list to help sort through the different types of sitters and caregivers. Babysitter Babysitte...