Trying to figure out how much to pay your care provider? It’s important to set a competitive rate to attract the most qualified applicants. Use the pay rate table to compare rates nearby.
Selecting the right sitter is a big decision. Below are a few tips to point you in the right direction. Screen sitters Review caregiver profiles Read reviews from other parents Run a background ...
Once a week, if you log into your account on iOS*, you’ll see a Response Rate displayed in a message. The Response Rate is one of our Quality Expectations. It’s a metric that lets you know how ofte...
At Sittercity, Trust and Safety is paramount to our every operation. We often get a question of how our families on the site are authenticated and/or vetted. When a family joins our site, we utili...
There are a few reasons why your Adventure may not have been approved: Personal information like an email or phone number was detected Scam detected Profanity or unacceptable language was detected...
Yes! You can update the location on your account at any time within your Account Settings. When changing your location, we recommend entering your zip code first. This will bring up a list of citie...
Sittercity encourages sitters to always respond to messages from new parents, but sometimes it’s not the right fit. When you get a response from your application 1. When you’re no longer interested...
We cannot share the details of another member’s removal from our platform. However, reasons usually fall within one of these categories: A caregiver is found to be under the age of 18 A caregiver ...
At Sittercity, our mission is to make child care finally work for everyone. That’s why we foster a diverse and inclusive community in which all parents and caregivers are valued members of our netw...
Having trouble upgrading to Premium? If you're receiving an error message during your purchase or you're being redirected to the homepage when clicking 'Subscribe', this is either an internet brows...