Sitters with clear records can be awarded a background check badge on their profile. If you submit a background check and receive the status "Ineligible for Badge", this means that the background c...
You can edit your Adventure by going to the Adventures tab on your account, and selecting the Adventure you'd like to make changes to. Your Adventure will need to be active in order to see the edit...
If you previously closed your account and would like to reactivate it, simply log in and your account will reopen! Please note, if your account was previously removed from our platform for Trust & ...
Your profile photo is often the first impression a parent will have of you. It’s important that you put your best foot forward with a photo that is clear, current and inviting. Since all photos are...
After you submit your job application, it's up to families to reach out to the caregiver that best matches their needs. Not receiving many responses to your applications? Review our checklist belo...
We cannot share the details of your account's removal from our platform. However, reasons usually fall within one of these categories: Your account activity appears similar to common scams Your ac...
Community Guidelines Community members are expected to adhere to the Community Guidelines. Members who do not follow the Community Guidelines will be subject to review, which could lead to suspensi...
Job postings on our site may go through a manual review process for the security of our users. This can be because you have publicly included your contact information in the post, inappropriate la...
To manage your job posting, you can log in to your account on your internet browser and select Jobs. From there you can edit, open, or close/deactivate a job posting. Check out these job posting tips.
If you'd like to add your employer's benefit to your existing account, reach out to our Customer Success team here. Or, if you're on a web browser, click the chat box at the bottom of this page so ...