To manage your job posting, you can log in to your account on your internet browser and select Jobs. From there you can edit, open, or close/deactivate a job posting. Check out these job posting tips.
If you'd like to add your employer's benefit to your existing account, reach out to our Customer Success team here. Or, if you're on a web browser, click the chat box at the bottom of this page so ...
Trying to figure out how much to pay your care provider? It’s important to set a competitive rate to attract the most qualified applicants. Use the pay rate table to compare rates nearby.
Selecting the right sitter is a big decision. Below are a few tips to point you in the right direction. Screen sitters Review caregiver profiles Read reviews from other parents Run a background ...
Once a week, if you log into your account on iOS*, you’ll see a Response Rate displayed in a message. The Response Rate is one of our Quality Expectations. It’s a metric that lets you know how ofte...
At Sittercity, Trust and Safety is paramount to our every operation. We often get a question of how our families on the site are authenticated and/or vetted. When a family joins our site, we utili...
There are a few reasons why your Adventure may not have been approved: Personal information like an email or phone number was detected Scam detected Profanity or unacceptable language was detected...
Yes! You can update the location on your account at any time within your Account Settings. When changing your location, we recommend entering your zip code first. This will bring up a list of citie...
Sittercity encourages sitters to always respond to messages from new parents, but sometimes it’s not the right fit. When you get a response from your application 1. When you’re no longer interested...
We cannot share the details of another member’s removal from our platform. However, reasons usually fall within one of these categories: A caregiver is found to be under the age of 18 A caregiver ...